Operations and Maintenance

• System Operators
• System Administrators
• Database Administrators
• Network Administrators

• Console Manuals / Operator Manuals
• Privileged User Guides – Acct management, system admin, security, backup policies

• Training manuals
• Maintenance Instructions
• Configuration Management / Data Management
• SW/HW management

• Data Maintenance Assurance Plan (DMAP)
• Data Control / Security Controls
• Mission Rehearsal Planning
• Operations Crew Planning / Training